Frequently Asked Questions (FAQs)

1. What types of products do you offer?

We specialize in high-quality jackets inspired by movies, celebrities, and urban fashion. Our collection includes leather jackets, varsity jackets, bomber jackets, and more.

2. How long does shipping take?

All orders are processed within 1–3 business days. Standard shipping within the US usually takes 4–5 business days. International delivery times may vary.

3. Do you offer returns or exchanges?

Yes. We accept returns and exchanges within 30 days of delivery. Items must be unused, in original condition, and with tags attached. Read our Return & Refund Policy for full details.

4. What payment methods do you accept?

We accept all major credit/debit cards and secure online payments through Stripe and PayPal.

5. Is my personal information safe?

Absolutely. Our website is SSL secured, and your data is encrypted during transactions. We do not store or share your personal details with third parties. See our Privacy Policy for more.

6. How can I contact customer support?

You can reach us via email at sales@newcelebrityjackets.com or through the contact form on our Contact Us page. We aim to respond within 24–48 hours.

7. How do I track my order?

Once your order is shipped, we’ll send a tracking number to your email. You can use that to follow the shipping progress.

8. Are your products made of real leather?

Some jackets are made with genuine leather, while others use high-quality PU leather. Product descriptions clearly mention the material used.